Guest Services

Check-In

If you are staying at Tropicana Del Norte please check in at the front desk of Tropicana Del Norte. Guests for both Tropicana Villas and Tropicana Gardens check in at Tropicana Gardens front desk.

Directions to Tropicana Del Norte
Directions to Tropicana Gardens
Directions to Tropicana Villas

 

 

Dining

In the summer we serve 3 meals a day. We are open from 7:00 am - 10:00 am, 11:00 am - 2:00 pm, and 4:00 pm - 7:00 pm.

Front Desk

Our Front Desk Summer Hours are 7:00 am to 11:00 pm If you need assistance outside of these hours please call (805) 637-5046. Someone is always available to assist you!

Keys

Doors automatically lock when closed. Please inform us as soon as possible about lost key cards. We will cancel your old card and provide a new card for you. There is a replacement fee for lost key cards.

Laundry

Our laundry machines are card-operated only. You may request a laundry card from the front desk and can add value to it at any time with a credit or debit card at the WASH card machine in the laundry room. To wash one load of laundry will cost $2.00 and to dry one load is $1.50. You may log onto the laundry website at www.laundryalert.com to see if a machine is available; you may also request a text message or e-mail to signal your load is complete.

Parking for Summer Guests

During the summer, our summer camp & conference guests park for free onsite at Tropicana Gardens, Tropicana Del Norte and Tropicana Villas.

During the academic year, we have a few designated Tropicana Guest parking spaces in the Gravel Lot next to Kappa Alpha Theta on the corner of El Colegio and Embarcadero del Mar. Guest Parking Permits are available at the front desk of Tropicana Gardens or Tropicana Del Norte for $10.00 per 24-hour business period.

Security

Tropicana Student Living is committed to maintaining high standards for safety and security. Six of our professional staff live at Trop with their families during the summer and there is a manager on duty 24/7. The Sheriff’s Department or the Isla Vista Foot Patrol will respond for law enforcement at Tropicana. For an emergency, call 911 immediately. Please report suspicious individuals or activity to the front desk by calling (805) 968-4319.

Security cameras are located throughout public areas. Tropicana staff patrols the inside and outside of our buildings nights and weekends. It is every guest’s responsibility to maintain the security of Tropicana, such as keeping doors securely locked and protecting keys from loss. It is also important for you to close your suite or apartment door and lock your windows at night. For safety as well as security reasons, screens must remain on windows at all times. Doors must not be propped open. Tropicana has quiet hours every day from 10:00 pm to 8:00 am. We ask our guests to respect quiet hours and to be courteous to their neighbors. We encourage all guests to take responsibility for personal safety. Please use a buddy or escort system for safe travel at night, whether out jogging, walking to and from campus, or going to Isla Vista for a late night snack. Do not walk alone at night.

Tropicana enforces local and state drinking laws. In California the legal age for drinking is 21. Guests over 21 may drink in the privacy of their apartments. Tropicana does not tolerate illegal drugs; drug violations are enforced by direct notification of police.

Transportation

If you fly into the Santa Barbara Airport, the 11 bus will take you to El Colegio Road. If you fly into LA the Santa Barbara Airbus makes 16 trips daily between its Goleta location and the LAX airport, while Roadrunner Shuttle offers door-to-door service to Santa Barbara, LAX and Burbank airports. The Santa Barbara Metropolitan Transit District (MTD) offers convenient bus service to shopping centers to the west, to downtown Santa Barbara, and from the local airport. Taxi service is available from Gold Cab, (805) 681-9000. Amtrak service on the Pacific Starliner is available at the Goleta Amtrak station, a short 10-minute drive. There is also the Santa Barbara Amtrak station which you can reach by taking the 24x bus via the State Street trolley.

What to Pack

Campers should bring a sleeping bag, pillow, towel, as well as personal toiletries. You do not need a sleeping bag if your camp or conference is providing a linen package or if you are staying at Tropicana for graduation or a tournament.